The Human Factor in E-commerce

Dedicated Agents to Grow your Sales and Conversions

We make customer success affordable and scalable

Your customer’s experience does not have to be compromised due to the lack of time or resources.

Trained by industry experts

Get a dedicated team of well-trained live chat agents that convert visitors and increase your revenue.

Proven conversion channel

Live chat is proven to increase sales and conversions when agents help visitors make informed decisions.

Proactive chat

We reach out to your visitors with chat automation and outreach to generate more high-quality chats.

Dedicated agents

Only dedicated live chat agents can learn your e-commerce business as it grows to help visitors make the right decisions.

Transparent pricing

We provide highly-skilled and motivated live chat agents at very competitive rates.

Feedback-driven

We measure our success using different metrics defined, getting real-time data to optimize our live chat strategies.

Why online businesses need live chat

It is proven that e-commerce and app businesses increase sales and conversions through live chat.Whether you are missing live chat coverage, or your business is not generating enough sales,we can help.

Increase Sales & Conversions

Live chat agents give your visitors the information they need to make the right decisions. As a result, your business creates personal connections with your visitors, empowering them with what they really need to succeed.

Proactive Visitor Engagement

By studying the profiles of your visitors, live chat agents can find opportunities to engage and assist. Through proactive visitor engagement and automated targeted messaging, your business can address visitors’ needs in advance.

Reduce Cart Abandonment

Identify online opportunities for live chat agents to assist visitors before they choose to abandon their carts. By starting conversations first, live chat agents help your visitors remove the barriers to purchase, turning previously lost revenue into new revenue.

24/7 Customer Experience

No matter the marketing campaigns you run, live chat agents help keep your business promises by providing dedicated live chat with 24/7 coverage. This ensures that your visitors always get a great customer experience, even when you are asleep.

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